{"id":738,"date":"2021-07-23T12:36:58","date_gmt":"2021-07-23T12:36:58","guid":{"rendered":"https:\/\/ssdsunucum.com\/blog\/how-to-sync-calendars-contacts-and-email-on-android-devices\/"},"modified":"2021-07-23T12:36:58","modified_gmt":"2021-07-23T12:36:58","slug":"how-to-sync-calendars-contacts-and-email-on-android-devices","status":"publish","type":"post","link":"https:\/\/ssdsunucum.com\/blog\/how-to-sync-calendars-contacts-and-email-on-android-devices\/","title":{"rendered":"How to Sync Calendars, Contacts, and Email on Android\u2122 Devices"},"content":{"rendered":"<\/p>\n<div class=\"col-md-9\">\n<div class=\"flex-column flex-md-row article-header\">\n<div id=\"versioned-article-header\">\n<p class=\"valid-version-info\"><em>Valid for versions 98 through the latest version<\/em><\/p>\n<\/div>\n<div id=\"version-select-group\" aria-label=\"select versions\">\n<h4>Version:<\/h4>\n<h4>96<\/h4>\n<h4>98<\/h4>\n<\/div><\/div>\n<hr>\n<h2 id=\"overview\">Overview<\/h2>\n<div class=\"callout callout-danger\">\n<div class=\"callout-heading\">Warning:<\/div>\n<div class=\"callout-content\">\n<ul>\n<li>\n<p>This functionality is only available if your hosting provider has enabled both the <em>Calendars and Contacts Server<\/em> and <em>Z-Push &#8211; ActiveSync Support<\/em> plugins.<\/p>\n<\/li>\n<li>\n<p>EAS is unable to support <em>Calendar Delegation<\/em>.<\/p>\n<\/li>\n<\/ul><\/div>\n<\/div>\n<p>This article provides instructions to sync email, calendar, and contacts on an Android\u2122 device using EAS.<\/p>\n<p>We <strong>only<\/strong> recommend using EAS to sync accounts on your Android device if you want to sync an account\u2019s calendars, contacts, <strong>and<\/strong> email. If you only want to sync an account\u2019s email, we recommend still using IMAP.<\/p>\n<p>If you want to sync your accounts on iOS\u00ae, read our calendars and contacts and email documentation.<\/p>\n<h3 id=\"global-address-lists\">Global address lists<\/h3>\n<p>EAS also allows you to access Global Address Lists (GAL). A GAL is a list of users that you can access from email and calendar clients. If you want to send an email to someone on that GAL, as you start typing their name or email, the GAL will suggest email addresses. With this you do not have to manually type the whole email address out. What shows in your GAL will depend on what type of account you sync on your device:<\/p>\n<ul>\n<li>\n<p>System default email account \u2014 If you set up a system default email account on your device using EAS, GAL will list all users for <strong>all<\/strong> domains and subdomains on that cPanel account. For example, say your cPanel account has the domains <code>example.com<\/code> and <code>example.net<\/code> as well as a subdomain named <code>subdomain.example.com<\/code>. You will see users from all three domains and subdomains.<\/p>\n<\/li>\n<li>\n<p>Any other email account \u2014 If you set up an email account that is <strong>not<\/strong> a system default email account on your device using EAS, GAL will list the other users of that domain. You will not see users on other domains or subdomains. For example, if you set up <code>user@example.com<\/code> on your device, you will see all other users on <code>example.com<\/code>.<\/p>\n<\/li>\n<\/ul>\n<h2 id=\"set-up-your-device\">Set up your device<\/h2>\n<div class=\"callout callout-info\">\n<div class=\"callout-heading\">Note:<\/div>\n<div class=\"callout-content\">\n<p>We created this guide using Android version 11 on a Google Pixel\u2122 4a and Android version 8 on a Samsung Galaxy\u2122 S7 and Samsung Galaxy Tab A. The process will slightly differ depending on what version of Android and what device you are using.<\/p>\n<\/p><\/div>\n<\/div>\n<ol>\n<li>\n<p>Navigate to the <em>Settings<\/em> menu.<br \/>\n<img style=\"width:250px\" src=\"https:\/\/ssdsunucum.com\/blog\/wp-content\/uploads\/2021\/07\/activesync1.png\" title=\"activesync1\"><\/p>\n<\/li>\n<li>\n<p>In the <em>Settings<\/em> menu, tap on <em>Accounts<\/em>. The <em>Accounts<\/em> interface will appear.<br \/>\n<img style=\"width:250px\" src=\"https:\/\/ssdsunucum.com\/blog\/wp-content\/uploads\/2021\/07\/activesync2.png\" title=\"activesync2\"><\/p>\n<div class=\"callout callout-info\">\n<div class=\"callout-heading\">Note:<\/div>\n<div class=\"callout-content\">\n<p>On some devices and versions of Android, you will find <em>Accounts<\/em> within another menu such as <em>Cloud and Accounts<\/em> or <em>Accounts and backup<\/em>.<\/p>\n<p>For example:<br \/>\n<img style=\"width:250px\" src=\"https:\/\/ssdsunucum.com\/blog\/wp-content\/uploads\/2021\/07\/activesync3.png\" title=\"activesync3\"><\/p>\n<\/p><\/div>\n<\/div>\n<\/li>\n<li>\n<p>Tap on <em>Add Account<\/em>. The <em>Add an account<\/em> interface will appear.<br \/>\n<img style=\"width:250px\" src=\"https:\/\/ssdsunucum.com\/blog\/wp-content\/uploads\/2021\/07\/activesync4.png\" title=\"activesync4\"><\/p>\n<\/li>\n<li>\n<p>In the <em>Add an account<\/em> interface, tap <em>Microsoft Exchange ActiveSync<\/em>.<br \/>\n<img style=\"width:250px\" src=\"https:\/\/ssdsunucum.com\/blog\/wp-content\/uploads\/2021\/07\/activesync6.png\" title=\"activesync6\"><\/p>\n<div class=\"callout callout-danger\">\n<div class=\"callout-heading\">Warning:<\/div>\n<div class=\"callout-content\">\n<p>If you do <strong>not<\/strong> see <em>Microsoft Exchange ActiveSync<\/em> and <strong>only<\/strong> <em>Exchange<\/em>, then tap <em>Exchange<\/em>. However, if you see both, make sure you tap <em>Microsoft Exchange ActiveSync<\/em>.<\/p>\n<\/p><\/div>\n<\/div>\n<\/li>\n<li>\n<p>In the <em>Email<\/em> text box, enter your full email address. Then, tap <em>Set up manually<\/em>.<br \/>\n<img style=\"width:250px\" src=\"https:\/\/ssdsunucum.com\/blog\/wp-content\/uploads\/2021\/07\/activesync7.png\" title=\"activesync7\"><\/p>\n<\/li>\n<li>\n<p>Enter your password in the <em>Password<\/em> text box. Then, enter your server settings.<\/p>\n<div class=\"callout callout-info\">\n<div class=\"callout-heading\">Note:<\/div>\n<div class=\"callout-content\">\n<p>If your hosting provider has enabled the <em>Calendar and Contacts Server<\/em> and <em>Z-Push &#8211; ActiveSync Support<\/em> plugins, you can find your account\u2019s settings in the <em>ActiveSync SSL\/TLS Settings (for Android)<\/em> box. You can find this box in the following locations:<\/p>\n<ul>\n<li>cPanel\u2019s <em>Set Up Mail Client<\/em> interface (<em>cPanel &gt;&gt; Home &gt;&gt; Email &gt;&gt; Email Accounts<\/em>).<\/li>\n<li>cPanel\u2019s <em>Calendars and Contacts<\/em> interface (<em>cPanel &gt;&gt; Home &gt;&gt; Email &gt;&gt; Calendars and Contacts<\/em>).<\/li>\n<li>Webmail\u2019s <em>Calendars and Contacts<\/em> interface (<em>Webmail &gt;&gt; Configure Calendars and Contacts<\/em>).<\/li>\n<li>The welcome email that your administrator sent you.<\/li>\n<\/ul><\/div>\n<\/div>\n<p><img style=\"width:250px\" src=\"https:\/\/ssdsunucum.com\/blog\/wp-content\/uploads\/2021\/07\/activesync8.png\" title=\"activesync8\"><\/p>\n<div class=\"callout callout-info\">\n<div class=\"callout-heading\">Note:<\/div>\n<div class=\"callout-content\">\n<ul>\n<li>If you are setting up a system default email account, enter the cPanel account\u2019s name in the <em>Domain\/username<\/em> field.<\/li>\n<li>If your device <strong>does<\/strong> have the <em>Port<\/em> text box, enter the port from your email account\u2019s settings.<\/li>\n<li>If your device <strong>does not<\/strong> have the <em>Port<\/em> text box, enter the port with the domain in the <em>Exchange server<\/em> text box. For example: <code>example.com:2091<\/code>.<br \/>\n<img style=\"width:250px\" src=\"https:\/\/ssdsunucum.com\/blog\/wp-content\/uploads\/2021\/07\/activesync9.png\" title=\"activesync9\"><\/li>\n<\/ul><\/div>\n<\/div>\n<\/li>\n<li>\n<p>Tap <em>Next<\/em>. Your mail client should now be ready.<br \/>\n<img style=\"width:250px\" src=\"https:\/\/ssdsunucum.com\/blog\/wp-content\/uploads\/2021\/07\/activesync10.png\" title=\"activesync10\"><\/p>\n<\/li>\n<\/ol>\n<h2 id=\"troubleshooting\">Troubleshooting<\/h2>\n<p>Here are some solutions to common issues you may encounter with using EAS to sync your device.<\/p>\n<h3 id=\"the-port-field-contents-changed-back-from-2091-to-443\">The port field contents changed back from 2091 to 443<\/h3>\n<p>Sometimes the Android operating system resets the port field back to the default: 443. This occurs either when an error occurs or sometimes when you make edits in the settings. To counter this, we recommend setting the port last.<\/p>\n<p>We also recommend rechecking the port if you encounter a failure.<\/p>\n<h3 id=\"cannot-connect-to-server-or-port-related-errors\">Cannot connect to server or port related errors<\/h3>\n<p>Your device or mail client may not connect through the port you specify. This can occur if you entered your port information as <code>hostname:port<\/code> and your client does not support that syntax. This can also occur if the network blocks traffic on that specific port.<\/p>\n<p>To resolve this, omit the port information during setup. If you do not specify a port, your account will connect using proxying rather than the specified port.<\/p>\n<div class=\"callout callout-danger\">\n<div class=\"callout-heading\">Warning:<\/div>\n<div class=\"callout-content\">\n<p>Proxying only works if:<\/p>\n<ul>\n<li>\n<p>Your hosting provider is running Apache.<\/p>\n<\/li>\n<li>\n<p>Your hosting provider has enabled the <em>Service Subdomains<\/em> tweak setting.<\/p>\n<\/li>\n<\/ul><\/div>\n<\/div>\n<h3 id=\"calendar-events-created-on-your-device-do-not-show-up-on-other-devices\">Calendar events created on your device do not show up on other devices<\/h3>\n<p>On Android, the default calendar for events you create often belongs to the Google account you used to initially set up the device. When creating an event, check that you have selected the desired calendar from the menu.<\/p>\n<h3 id=\"updates-created-elsewhere-take-longer-than-expected-to-show-up-on-your-device\">Updates created elsewhere take longer than expected to show up on your device<\/h3>\n<p>Some Android devices do not automatically enable auto-syncing or push mode for EAS accounts. To enable auto-syncing or push mode:<\/p>\n<ol>\n<li>\n<p>Go to the <em>Accounts<\/em> menu within your device\u2019s <em>Settings<\/em>.<\/p>\n<\/li>\n<li>\n<p>Tap your EAS account.<\/p>\n<\/li>\n<li>\n<p>Tap <em>Account Settings<\/em>.<\/p>\n<\/li>\n<li>\n<p>Set <em>Sync Frequency<\/em> to <em>Automatic (Push)<\/em>.<\/p>\n<\/li>\n<\/ol>\n<p>Not all Android devices have <em>Sync Frequency<\/em> or a similar setting. If your account seems to be taking an excessive amount of time to sync and you cannot find this setting, do one of the following:<\/p>\n<ul>\n<li>\n<p>Go to the <em>Accounts<\/em> menu within your device\u2019s <em>Settings<\/em>. Enable <em>Auto sync data<\/em>.<\/p>\n<\/li>\n<li>\n<p>Go to the <em>Accounts<\/em> menu within your device\u2019s <em>Settings<\/em>. Tap your EAS account. Tap <em>Sync account<\/em>. Enable syncing for one or more parts of your account.<\/p>\n<\/li>\n<\/ul>\n<h3 id=\"samsung-device-specific-issues\">Samsung\u00ae device specific issues<\/h3>\n<p>Sometimes Samsung devices encounter issues that we have not encountered on other Android devices:<\/p>\n<ul>\n<li>\n<p>Sometimes instead of listing email addresses in an event or contact, the device will only display a UID. This is a known issue with no solution at this time. You can still view the correct email addresses in the <em>Webmail<\/em> interface.<\/p>\n<\/li>\n<li>\n<p>Events on the Samsung calendar app do <strong>not<\/strong> accurately show attending status. This is a known issue with no solution at this time. You can still view attendee responses in calendar events in the <em>Webmail<\/em> interface.<\/p>\n<\/li>\n<li>\n<p>You cannot change attending status via the event on the Samsung calendar app. This is a known issue with no solution at this time.<\/p>\n<\/li>\n<li>\n<p>On older Android operating systems, once you respond to an event invitation, the event invitation may remain in the device\u2019s email. The attendance options will no longer be functional after the initial response. Usually, once you sync your email account again, the invitation will go away.<\/p>\n<\/li>\n<\/ul><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Valid for versions 98 through the latest version Version: 96 98 Overview Warning: This functionality is only available if your hosting provider has enabled both the Calendars and Contacts Server and Z-Push &#8211; ActiveSync Support plugins. EAS is unable to support Calendar Delegation. This article provides instructions to sync email, calendar, and contacts on an &hellip;<\/p>\n","protected":false},"author":1,"featured_media":739,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1],"tags":[],"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/ssdsunucum.com\/blog\/wp-json\/wp\/v2\/posts\/738"}],"collection":[{"href":"https:\/\/ssdsunucum.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ssdsunucum.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ssdsunucum.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ssdsunucum.com\/blog\/wp-json\/wp\/v2\/comments?post=738"}],"version-history":[{"count":0,"href":"https:\/\/ssdsunucum.com\/blog\/wp-json\/wp\/v2\/posts\/738\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ssdsunucum.com\/blog\/wp-json\/wp\/v2\/media\/739"}],"wp:attachment":[{"href":"https:\/\/ssdsunucum.com\/blog\/wp-json\/wp\/v2\/media?parent=738"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ssdsunucum.com\/blog\/wp-json\/wp\/v2\/categories?post=738"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ssdsunucum.com\/blog\/wp-json\/wp\/v2\/tags?post=738"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}