{"id":548,"date":"2021-07-23T12:32:39","date_gmt":"2021-07-23T12:32:39","guid":{"rendered":"https:\/\/ssdsunucum.com\/blog\/how-to-restore-your-cpanel-account-a-guide-for-new-system-administrators\/"},"modified":"2021-07-23T12:32:39","modified_gmt":"2021-07-23T12:32:39","slug":"how-to-restore-your-cpanel-account-a-guide-for-new-system-administrators","status":"publish","type":"post","link":"https:\/\/ssdsunucum.com\/blog\/how-to-restore-your-cpanel-account-a-guide-for-new-system-administrators\/","title":{"rendered":"How to Restore Your cPanel Account – A Guide for New System Administrators"},"content":{"rendered":"<\/p>\n
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Valid for versions 88 through the latest version<\/em><\/p>\n<\/div>\n

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Version:<\/h4>\n

82<\/h4>\n

88<\/h4>\n<\/div><\/div>\n
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Overview<\/h2>\n

This document explains how to restore your website in WHM.<\/p>\n

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Note:<\/div>\n
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This document is intended for cPanel users who have recently become system administrators.<\/p>\n<\/p><\/div>\n<\/div>\n

About cPanel<\/h2>\n

The cPanel & WHM product package contains two distinct interfaces. Each interface controls a different aspect of web hosting. It is important that you understand the differences between the two interfaces:<\/p>\n

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  • \n

    WHM (WebHost Manager)<\/strong> \u2014 WHM allows you to manage your server and the websites on it. It also allows you to manage your server\u2019s settings and configuration. WHM is often considered our product package\u2019s \u201cbackend.\u201d<\/p>\n<\/li>\n

  • \n

    cPanel<\/strong> \u2014 cPanel allows website owners to manage their sites. Website owners can use cPanel to create their websites\u2019 email addresses, FTP accounts, web applications, and databases. cPanel is often considered our product package\u2019s \u201cfrontend.\u201d<\/p>\n<\/li>\n<\/ul>\n

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    Important:<\/div>\n
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    If you plan to restore your cPanel account, do not<\/strong> create the account in WHM before you attempt to restore it.<\/p>\n<\/p><\/div>\n<\/div>\n

    How do I access cPanel?<\/h2>\n

    To access cPanel & WHM services through a web browser, follow the directions in our How to Log in to Your Server or Account documentation.<\/p>\n

    What is the root user?<\/h2>\n

    The root<\/code> user is the highest-level system user. As the root<\/code> user, you can access and make changes to anything on the system.<\/p>\n

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    Important:<\/div>\n
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    We strongly<\/strong> recommend that you do not share or expose your root<\/code> password.<\/p>\n<\/p><\/div>\n<\/div>\n

    How do I restore my old cPanel account?<\/h2>\n
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    Warning:<\/div>\n
    \n

    Do not<\/strong> use the skip-name-resolve<\/code> setting in your server\u2019s MySQL\u00ae configuration. This setting will<\/strong> cause serious<\/strong> issues with server operations. If you are not<\/strong> an advanced MySQL administrator, expect issues with this setting. For example, you will see issues with account transfers and restorations. This setting will also cause issues with phpMyAdmin.<\/p>\n<\/p><\/div>\n<\/div>\n

    To restore your cPanel account, obtain a backup archive or a cpmove<\/code> file of the old account. Either generate the backup archive in cPanel\u2019s Backup<\/em> interface (cPanel >> Home >> Files >> Backup<\/em>), or obtain a cpmove<\/code> archive from your hosting provider.<\/p>\n

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    Important:<\/div>\n
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    • Do not<\/strong> create the cPanel account that you plan to restore. WHM\u2019s Transfer or Restore a cPanel Account<\/em> interface (WHM >> Home >> Backup >> Transfer or Restore a cPanel Account<\/em>) creates the cPanel account for you.<\/li>\n
    • Do not<\/strong> change the name of your cPanel backup archive or cpmove<\/code> file.<\/li>\n<\/ul><\/div>\n<\/div>\n

      To begin, place your backup archive or cpmove<\/code> file in the \/home<\/code> directory. Use an SFTP client to transfer the file to your server.<\/p>\n

      For more information about SFTP, read our How to Configure Your SFTP Client documentation.<\/p>\n

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      Note:<\/div>\n
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      If you do not<\/strong> already have an SFTP client, you can download Cyberduck\u2122 for evaluation purposes.<\/p>\n<\/p><\/div>\n<\/div>\n

      After you install your SFTP client, open an SFTP connection to your server with your root login information. For example, if you use Cyberduck, perform the following steps to open an SFTP connection:<\/p>\n

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      1. \n

        Select SFTP (SSH File Transfer Protocol)<\/em> from the top menu.<\/p>\n<\/li>\n

      2. \n

        Enter your server\u2019s IP address or hostname in the Server<\/em> text box.<\/p>\n<\/li>\n

      3. \n

        If your server uses a port other than 22<\/code> for SSH, enter it in the Port<\/em> text box.<\/p>\n<\/li>\n

      4. \n

        Enter root<\/code> in the Username<\/em> text box.<\/p>\n<\/li>\n

      5. \n

        Enter the root<\/code> user\u2019s password in the Password<\/em> text box.<\/p>\n<\/li>\n

      6. \n

        Click Connect<\/em> to open an SFTP connection to your server.<\/p>\n<\/li>\n<\/ol>\n

        After you open an SFTP connection to your server, transfer the backup archive or cpmove<\/code> file to the server\u2019s \/home<\/code> directory.<\/p>\n

        To transfer the file with Cyberduck, perform the following steps:<\/p>\n

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        1. \n

          Navigate to the \/<\/code> directory.<\/p>\n<\/li>\n

        2. \n

          Double-click the home<\/em> folder.<\/p>\n<\/li>\n

        3. \n

          Click Action<\/em>.<\/p>\n<\/li>\n

        4. \n

          Click Upload<\/em>.<\/p>\n<\/li>\n

        5. \n

          Navigate to the directory with the backup archive file and select it. The system will transfer your file to the server\u2019s \/home<\/code> directory.<\/p>\n<\/li>\n<\/ol>\n

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          Note:<\/div>\n
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          The amount of time that the SFTP client requires to transfer a file depends on the file\u2019s size and your connection speed.<\/p>\n<\/p><\/div>\n<\/div>\n

          After you move your backup archive or cpmove<\/code> file to the correct location, access WHM\u2019s Transfer or Restore a cPanel Account<\/em> interface (WHM >> Home >> Transfers >> Transfer or Restore a cPanel Account<\/em>). You can use this interface to restore the backup archive or cpmove<\/code> file with the Restore from a local cpmove file.<\/em> setting.<\/p>\n<\/p><\/div>\n","protected":false},"excerpt":{"rendered":"

          Valid for versions 88 through the latest version Version: 82 88 Overview This document explains how to restore your website in WHM. Note: This document is intended for cPanel users who have recently become system administrators. About cPanel The cPanel & WHM product package contains two distinct interfaces. Each interface controls a different aspect of …<\/p>\n","protected":false},"author":1,"featured_media":549,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1],"tags":[],"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/ssdsunucum.com\/blog\/wp-json\/wp\/v2\/posts\/548"}],"collection":[{"href":"https:\/\/ssdsunucum.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ssdsunucum.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ssdsunucum.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ssdsunucum.com\/blog\/wp-json\/wp\/v2\/comments?post=548"}],"version-history":[{"count":0,"href":"https:\/\/ssdsunucum.com\/blog\/wp-json\/wp\/v2\/posts\/548\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ssdsunucum.com\/blog\/wp-json\/wp\/v2\/media\/549"}],"wp:attachment":[{"href":"https:\/\/ssdsunucum.com\/blog\/wp-json\/wp\/v2\/media?parent=548"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ssdsunucum.com\/blog\/wp-json\/wp\/v2\/categories?post=548"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ssdsunucum.com\/blog\/wp-json\/wp\/v2\/tags?post=548"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}