{"id":1088,"date":"2021-07-23T12:45:13","date_gmt":"2021-07-23T12:45:13","guid":{"rendered":"https:\/\/ssdsunucum.com\/blog\/transfer-or-restore-a-cpanel-account\/"},"modified":"2021-07-23T12:45:13","modified_gmt":"2021-07-23T12:45:13","slug":"transfer-or-restore-a-cpanel-account","status":"publish","type":"post","link":"https:\/\/ssdsunucum.com\/blog\/transfer-or-restore-a-cpanel-account\/","title":{"rendered":"Transfer or Restore a cPanel Account"},"content":{"rendered":"<\/p>\n
\n
\n
\n

Valid for versions 94 through the latest version<\/em><\/p>\n<\/div>\n

\n

Version:<\/h4>\n

88<\/h4>\n

94<\/h4>\n<\/div><\/div>\n
\n

Overview<\/h2>\n

The Transfer or Restore a cPanel Account<\/em> interface lets you transfer a cPanel account or restore one from an account archive file. An archive file is a cPanel account\u2019s backup file or a cpmove<\/code> file.<\/p>\n

\n
Important:<\/div>\n
\n
    \n
  • When you transfer or restore an account, make certain<\/strong> your server has at least double<\/strong> the archive file\u2019s size available in disk space. The system requires the available disk space to extract the file.<\/li>\n
  • If you possess root<\/code> access or privileges to the source and destination servers, use WHM\u2019s Transfer Tool<\/em> interface (WHM >> Home >> Transfers >> Transfer Tool<\/em>). Only<\/strong> use the Transfer or Restore a cPanel Account<\/em> interface as a last resort.<\/li>\n
  • This feature does not<\/strong> transfer Two-Factor Authentication (2FA) configuration information for an account. The user will need to reconfigure 2FA on the new server.<\/li>\n<\/ul><\/div>\n<\/div>\n
    \n
    Warning:<\/div>\n
    \n

    Do not<\/strong> use the skip-name-resolve<\/code> setting in your server\u2019s MySQL\u00ae configuration. This setting will<\/strong> cause serious<\/strong> issues with server operations. If you are not<\/strong> an advanced MySQL administrator, expect issues with this setting. For example, you will see issues with account transfers and restorations. This setting will also cause issues with phpMyAdmin.<\/p>\n<\/p><\/div>\n<\/div>\n

    Archive file requirements<\/h3>\n

    If you transfer or restore an account from an archive file, the file must meet certain criteria. The archive filename must<\/strong> use one of the following formats:<\/p>\n

      \n
    • cpmove-{USER}<\/code><\/li>\n
    • cpmove-{USER}.tar<\/code><\/li>\n
    • cpmove-{USER}.tar.gz<\/code><\/li>\n
    • {USER}.tar<\/code><\/li>\n
    • {USER}.tar.gz<\/code><\/li>\n
    • backup-{MM.DD.YYYY}{HH-MM-SS}{USER}.tar<\/code><\/li>\n
    • backup-{MM.DD.YYYY}{HH-MM-SS}{USER}.tar.gz<\/code><\/li>\n
    • backup-{MM.DD.YYYY}_{HH-MM-SS}_{USER}.tar<\/code><\/li>\n
    • backup-{MM.DD.YYYY}_{HH-MM-SS}_{USER}.tar.gz<\/code><\/li>\n<\/ul>\n

      The file must also<\/strong> reside in one of the following directories:<\/p>\n

        \n
      • \/home<\/code><\/li>\n
      • \/home2<\/code><\/li>\n
      • \/home3<\/code><\/li>\n
      • \/root<\/code><\/li>\n
      • \/usr<\/code><\/li>\n
      • \/usr\/home<\/code><\/li>\n
      • \/web<\/code><\/li>\n<\/ul>\n

        Restricted Restore<\/h2>\n
        \n
        Warning:<\/div>\n
        \n

        This feature is experimental<\/strong>. Do not<\/strong> consider it an effective security control. Exercise extreme<\/strong> caution when using the Restricted Restore<\/em> feature.<\/p>\n<\/p><\/div>\n<\/div>\n

        The Restricted Restore<\/em> feature lets the system perform extra security checks on the archive file. If part of the file has a security issue, the system will not<\/strong> restore that part of the archive file. This helps mitigate the risk of transfers from unfamiliar sources. The system enables this feature by default.<\/p>\n

        Warnings about the Restricted Restore feature<\/h3>\n

        If you use the Restricted Restore<\/em> feature, be advised that:<\/p>\n

          \n
        • When you restore an account with this feature, the system may leave behind unnecessary account data. This can cause conflicts and leave the account in a broken state. You must remove the account and then restore it without<\/strong> using the Restricted Restore<\/em> feature.<\/li>\n
        • This feature will not<\/strong> restore parked (aliased) or addon domains.<\/li>\n
        • This feature only<\/strong> allows restored accounts to use noshell<\/code> or jailshell<\/code> environments. If the restored account uses another shell, the system will set the account to use noshell<\/code> environment.<\/li>\n
        • If you use this feature to restore an account that contains PostgreSQL\u00ae databases, the target server must<\/strong> use PostgreSQL version 8.4 or newer.<\/li>\n<\/ul>\n

          Transfer Options<\/h2>\n

          You can select from one of the following options:<\/p>\n

          Restore from a local cpmove file<\/h3>\n

          The Restore from a local cpmove file<\/em> option lets you restore an account with an existing cpmove<\/code> file on the server.<\/p>\n

          To restore a cPanel account from a local cpmove<\/code> file, select the Restore from a local cpmove file<\/em> option and perform the following steps:<\/p>\n

            \n
          1. In the Select a File<\/em> menu, enter the name of or select the cpmove<\/code> file on the server to use for the restoration.\n
              \n
            • Check the Overwrite if the cPanel user already exists<\/em> setting to overwrite any cPanel accounts with the same username. This is optional.<\/li>\n<\/ul>\n<\/li>\n
            • In the A records<\/em> section, select one of the following settings:\n
                \n
              • Replace All Matching A Records<\/em> \u2014 The system will replace all instances of the source server\u2019s IP address with the destination server\u2019s IP address. For example, a custom A record. This is the default setting.<\/li>\n
              • cPanel-provided A Records<\/em> \u2014 Only replace the basic cPanel-provided A records in the cPanel account\u2019s zone files.<\/li>\n<\/ul>\n<\/li>\n
              • Click Restore<\/em>. The Account Restore<\/em> interface will appear. The system begins the account restoration process. You can use this interface to monitor the restoration progress.<\/li>\n<\/ol>\n

                Upload a file to restore<\/h3>\n

                The Upload a file to restore<\/em> option lets you upload a cpmove<\/code> file to the server.<\/p>\n

                To restore a cPanel account with an uploaded cpmove<\/code> file, select the Upload a file to restore<\/em> option and perform the following steps:<\/p>\n

                  \n
                1. In the Upload File<\/em> section, click Choose File<\/em>. A new window will appear.<\/li>\n
                2. Locate and select the cpmove<\/code> file that you want to upload to the server.\n
                    \n
                  • Check the Overwrite if the cPanel user already exists<\/em> setting to overwrite any cPanel accounts with the same username. This is optional.<\/li>\n<\/ul>\n<\/li>\n
                  • In the A records<\/em> section, select one of the following settings:\n
                      \n
                    • Replace All Matching A Records<\/em> \u2014 The system will replace all instances of the source server\u2019s IP address with the destination server\u2019s IP address. For example, a custom A record. This is the default setting.<\/li>\n
                    • cPanel-provided A Records<\/em> \u2014 Only replace the basic cPanel-provided A records in the cPanel account\u2019s zone files.<\/li>\n<\/ul>\n<\/li>\n
                    • In the IP Address<\/em> section, select whether to assign a dedicated IP address to the cPanel account on your server. Your server must<\/strong> have at least one available IP address to perform this action.<\/li>\n
                    • Click Restore<\/em>. The Account Restore<\/em> interface will appear. The system begins the account restoration process. You can use this interface to monitor the restoration progress.<\/li>\n<\/ol>\n

                      Transfer from Remote cPanel Account<\/h3>\n

                      The Transfer from Remote cPanel Account<\/em> option lets you transfer a cPanel account from a remote server\u2019s archive file. To perform a remote transfer, select the Transfer from Remote cPanel Account<\/em> option and perform the following steps:<\/p>\n

                        \n
                      1. In the Remote Server<\/em> section, enter the server\u2019s IP address or hostname. If you use a hostname, you must include a valid top level domain (TLD) in the domain\u2019s name.<\/li>\n
                      2. In the Remote username<\/em> section, enter cPanel account\u2019s username on the remote server.<\/li>\n
                      3. In the Remote password<\/em> section, enter the cPanel account\u2019s password on the remote server.<\/li>\n
                      4. In the IP Address<\/em> section, select whether to assign a dedicated IP address to the cPanel account on your server. Your server must<\/strong> have at least one available IP address to assign a dedicated IP address.<\/li>\n
                      5. Click Transfer<\/em>. The Account Restore<\/em> interface will appear. The system begins the account restoration process. You can use this interface to monitor the restoration progress.<\/li>\n<\/ol>\n

                        Linked Nodes Options<\/h2>\n
                        \n
                        Important:<\/div>\n
                        \n

                        The Linked Nodes Options<\/em> section is only<\/strong> available if your server uses cPanel & WHM linked server nodes.<\/p>\n<\/p><\/div>\n<\/div>\n

                        If your server uses linked cPanel & WHM server nodes, the Linked Nodes Options<\/em> section lets you link the cPanel account to a child node. You can select from the following settings:<\/p>\n

                          \n
                        • Use the archive file\u2019s stored configuration<\/em> \u2014 This setting uses an archive file\u2019s stored configuration. If the file indicates the use of one of the local server\u2019s linked cPanel & WHM server nodes, the system will attempt to use that linked node. Otherwise, the account restores to the local server.<\/li>\n
                        • Use only this server. Transfer or restore locally<\/em> \u2014 This setting will transfer or restore the account to the local server.<\/li>\n
                        • example-alias (servernode.example.com)<\/em> \u2014 The alias and hostname of a linked cPanel & WHM server node. This will transfer or restore the account to the selected cPanel & WHM server node.<\/li>\n<\/ul><\/div>\n","protected":false},"excerpt":{"rendered":"

                          Valid for versions 94 through the latest version Version: 88 94 Overview The Transfer or Restore a cPanel Account interface lets you transfer a cPanel account or restore one from an account archive file. An archive file is a cPanel account\u2019s backup file or a cpmove file. Important: When you transfer or restore an account, …<\/p>\n","protected":false},"author":1,"featured_media":1089,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1],"tags":[],"amp_enabled":true,"_links":{"self":[{"href":"https:\/\/ssdsunucum.com\/blog\/wp-json\/wp\/v2\/posts\/1088"}],"collection":[{"href":"https:\/\/ssdsunucum.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ssdsunucum.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ssdsunucum.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ssdsunucum.com\/blog\/wp-json\/wp\/v2\/comments?post=1088"}],"version-history":[{"count":0,"href":"https:\/\/ssdsunucum.com\/blog\/wp-json\/wp\/v2\/posts\/1088\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ssdsunucum.com\/blog\/wp-json\/wp\/v2\/media\/1089"}],"wp:attachment":[{"href":"https:\/\/ssdsunucum.com\/blog\/wp-json\/wp\/v2\/media?parent=1088"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ssdsunucum.com\/blog\/wp-json\/wp\/v2\/categories?post=1088"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ssdsunucum.com\/blog\/wp-json\/wp\/v2\/tags?post=1088"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}