How to Configure the Apache SpamAssassin Report_Safe Option

Overview

Warning:
  • This document is only valid for cPanel & WHM version 11.52 and earlier. We removed the Old-Style Spam System setting and its functionality in cPanel & WHM version 54.
  • Because these steps only apply to unsupported versions of cPanel & WHM, cPanel Technical Support can’t help you configure these settings.

The Apache SpamAssassin Report_Safe setting allows you to modify how Apache SpamAssassin alerts email recipients that an email failed its spam tests. You can configure this setting in the /etc/mail/spamassassin/local.cf global configuration file.

Important:

You must perform both of the following steps to properly configure the Report_Safe setting.

Configure the Report Safe setting

Enable the Old-Style Spam System setting.

Note:

We removed the Old-Style Spam System setting in cPanel & WHM version 54. In cPanel & WHM version 11.52 and earlier, Exim cannot override any changes to the /etc/mail/spamassassin/local.cf file when you enable this setting.

To enable this setting, perform the following steps:

  1. Log in to WHM as the root user.
  2. Navigate to WHM’s Exim Configuration Manager interface (WHM >> Home >> Service Configuration >> Exim Configuration Manager) and select the Apache SpamAssassin Options tab.
  3. For the Old-Style Spam System setting, select On.
  4. Click Save.

Edit the global Apache SpamAssassin configuration file.

Log in to your server via SSH as the root user and modify the Report_Safe value in the /etc/mail/spamassassin/local.cf file to use one of the following values:

  • 0 — Show the SPAM rules in the email header and leave the message body intact.

  • 1 — Add the following attachments:

    • A document that details the spam rule offense.
    • The suspected spam email.

  • 2 — Cause the body of the email to include the spam rule offense text, and add the following attachments:

    • A document that details the spam rule offense.
    • The suspected spam email.